HSBC Bank plc

Financial Ombudsman decision DRN1968043 Not upheld

Not upheldoutcome, as published by the Ombudsman

£500redress stated in the decision

Wed Dec 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused

In the Ombudsman’s words

A tried to open a business account on 12 April 2015. But due to a number of errors it took until 20 June 2015 for its directors to be able to access the account.Account closed or refused

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1968043.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.