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Barclays Bank Plc

Financial Ombudsman decision DRN1942554 Not upheld

Not upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Barclays then wrongly put an “arrangement to pay” marker on his credit fileCredit file reporting
Mr and Mrs D complain Mr D was mis-sold a packaged bank account by Barclays Bank PlcProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1942554.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.