Paragon Bank Plc
Financial Ombudsman decision DRN1937061 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Dec 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
Mr and Mrs M complain that Paragon Bank PLC trading as Paragon Personal Finance (Paragon) continued to charge payments and interest for a loan when it should not have done so.Charges and fees
The main one seems to be were Paragon entitled to continue to charge interest post the CCJ.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1937061.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.