Payzone UK Limited
Financial Ombudsman decision DRN1934695 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Sat Jan 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Mr R has complained Payzone UK Limited is pursuing him for payment of a hire agreement for a card terminal which he didn’t take out.Unauthorised transaction
Remove any reference to this agreement from Mr R’s credit record, including the adverse informationCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1934695.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.