TSB Bank plc

Financial Ombudsman decision DRN1933551 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Aug 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

It should also refund any interest and charges applied to the accounts since February 2010Charges and fees

Mr T complains that TSB Bank plc unfairly registered defaults on his credit file in 2014.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1933551.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.