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Mercedes-Benz Financial Services UK Limited
Financial Ombudsman decision DRN1863645 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Nov 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
amend Ms C’s credit file as required to show the agreement as voluntarily terminatedCredit file reporting
she was not told that she could terminate without further paymentsProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1863645.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.