Barclays Bank Plc
Financial Ombudsman decision DRN1764620 Not upheld
Not upheldoutcome, as published by the Ombudsman
£5,025redress stated in the decision
Wed Mar 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Payment delayed or failed, Service failure
In the Ombudsman’s words
took longer than it said it would to clear a foreign chequePayment delayed or failed
poor service he received when he tried to transfer his eurosService failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1764620.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.