Microcredit Limited
Financial Ombudsman decision DRN1720296 Upheld
Upheldoutcome, as published by the Ombudsman
£600redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Charges and fees
In the Ombudsman’s words
Miss V complains that Microcredit Limited would not engage with her or her debt advisors after she began experiencing financial difficulty and could not afford to repay her loan.Treatment in financial difficulty
Miss V is unhappy that her balance continued to increase significantly during this time because interest and charges continued to accrue.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1720296.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.