Barclays Bank UK PLC

Financial Ombudsman decision DRN1695428 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Sep 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting, Complaint handling

In the Ombudsman’s words

Ms D complains that Barclays Bank UK PLC failed to tell her about charges on her bank accountCharges and fees

defaulted the accountCredit file reporting

Ms D asked for an ombudsman’s decision.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1695428.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.