Barclays Bank Plc
Financial Ombudsman decision DRN1666433 Not upheld
Not upheldoutcome, as published by the Ombudsman
£1,200redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Product mis-sold
In the Ombudsman’s words
They also complain that the bank pressurised them into making repayments they could not afford, at a time when they were experiencing financial difficulty.Treatment in financial difficulty
Mr and Mrs E complain that their mortgage with Barclays Bank PLC was wrongly sold.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1666433.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.