Wage Day Advance Limited

Financial Ombudsman decision DRN1597654 Not upheld

Not upheldoutcome, as published by the Ombudsman

£36redress stated in the decision

Mon Nov 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Irresponsible lending

In the Ombudsman’s words

he’s unhappy that Wage Day didn’t freeze his account when he told it of his financial difficultiesFunds blocked or frozen

Mr E complains that Wage Day Advance Limited didn’t carry out proper checks when lending to himIrresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1597654.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.