Lloyds Bank PLC

Financial Ombudsman decision DRN1533971 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Apr 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

I’ve also thought about Mr L’s points about unauthorised overdraft fees.Charges and fees

Mr L has complained that Lloyds Bank PLC (“Lloyds”) mis-sold Gold and Premier packaged bank accounts to him in 2004 and 2006.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1533971.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.