Click4profit Limited

Financial Ombudsman decision DRN1377053 Not upheld

Not upheldoutcome, as published by the Ombudsman

£75redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Complaint handling

In the Ombudsman’s words

charged him for credit broking services without his knowledge or permissionCharges and fees

failed to respond to himComplaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1377053.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.