TenetLime Limited
Financial Ombudsman decision DRN1326820 Upheld
Upheldoutcome, as published by the Ombudsman
£29,000redress stated in the decision
Sat Dec 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Mortgage administration
In the Ombudsman’s words
I concluded that Mr and Mrs H’s complaint should be upheld in part. I explained why TenetLime should compensate Mr and Mrs H for the initial mortgage advice they were givenProduct mis-sold
Mr and Mrs H have complained to TenetLime Ltd (“TenetLime”) about mortgage advice they say was given to them by 1994 Limited (“1994”) in 2009.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1326820.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.