Retail Money Market Ltd

Financial Ombudsman decision DRN1326804 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Aug 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr C has complained Retail Money Market Limited, trading as RateSetter, is holding him liable for a loan he didn’t apply for.Unauthorised transaction

Remove any markers on his credit record relating to this loan.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1326804.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.