Barclays Bank Plc
Financial Ombudsman decision DRN1301217 Not upheld
Not upheldoutcome, as published by the Ombudsman
£3,118redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Service failure
In the Ombudsman’s words
Ensure that no adverse information is recorded against Mrs A’s credit file after the payment of 18 April 2012.Credit file reporting
failed to adjust the mandate on the joint account she held with her ex-husband to require both parties to sign for each transactionService failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1301217.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.