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BMW Financial Services(GB) Limited

Financial Ombudsman decision DRN1282567 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

Arrange to have records of searches removed (if not already deleted) from Mr H’s credit record and fraud prevention agency recordCredit file reporting

Mr H complains that BMW Financial Services (GB) Limited shared information about him with third parties without his consent.Data and privacy

Rules cited

UK GDPR / Data Protection Act 2018

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1282567.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.