Nationwide Building Society

Financial Ombudsman decision DRN1215790 Not upheld

Not upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Thu Sep 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Nationwide also removed any interest that it had applied to the overdraft on her downgraded accountCharges and fees

Ms R wants Nationwide to take her account out of collections and amend her credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1215790.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.