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Creation Financial Services Limited
Financial Ombudsman decision DRN1197462 Not upheld
Not upheldoutcome, as published by the Ombudsman
£26redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
charges were applied to Mrs N’s accountCharges and fees
adverse credit record entries madeCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1197462.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.