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Mercedes-Benz Financial Services UK Limited

Financial Ombudsman decision DRN1169848 Upheld

Upheldoutcome, as published by the Ombudsman
£840redress stated in the decision
Thu Nov 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

remove the finance agreement from his credit file.Credit file reporting
Mr N complains to Mercedes-Benz Financial Services UK Limited (‘MBFS’) about the quality of a car it supplied him through a Hire Purchase agreement.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1169848.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.