Rajan Business Centre Ltd

Financial Ombudsman decision DRN1140243 Upheld

Upheldoutcome, as published by the Ombudsman

£27,046redress stated in the decision

Sat Aug 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

Ms S complains that Rajan Business Centre Ltd has treated her unfairly and unreasonably when charging her fees when assisting her with a second mortgage applicationCharges and fees

Ms S also complained that the second mortgage was unsuitable, and she was pressured by Rajan into taking out the loan.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1140243.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.