NewDay Ltd

Financial Ombudsman decision DRN1119235 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Thu Sep 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Mr A complains that NewDay Ltd acted irresponsibly when they gave him a credit card.Irresponsible lending

refund Mr A all of the interest and charges they had applied since he took out the cardCharges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1119235.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.