Everyday Lending Limited

Financial Ombudsman decision DRN1050784 Upheld

Upheldoutcome, as published by the Ombudsman

£716redress stated in the decision

Mon Jul 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Complaint handling

In the Ombudsman’s words

Ms W complains that Everyday Lending Limited has added unfair chargesCharges and fees

Everyday Lending hasn’t been particularly responsive to Ms W’s complaint with this service.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1050784.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.