Barclays Bank Plc
Financial Ombudsman decision DRN1018333 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Oct 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Complaint handling, Data and privacy
In the Ombudsman’s words
They admitted they failed to stop the on-line requests being sent even after Mr B had provided his details.Complaint handling
Mr B complains about the way Barclays Bank Plc sought to obtain and process personal information about him.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1018333.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.