Amigo Loans Ltd

Financial Ombudsman decision DRN0801657 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Sep 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Mortgage administration, Complaint handling

In the Ombudsman’s words

failed to notify the court that she settled her account which resulted in a charging order being placed on her propertyMortgage administration

Ms S complains that Amigo Loans Ltd failed to notify the court that she settled her accountComplaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0801657.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.