Santander UK Plc
Financial Ombudsman decision DRN0784653 Not upheld
Not upheldoutcome, as published by the Ombudsman
£85redress stated in the decision
Sun Sep 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
He wants a full refund of all the interest charges he paid on his card.Charges and fees
Mr A complained that Santander UK Plc didn’t notify him when the 0% interest offer on his credit card was due to end.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0784653.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.