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Tesco Personal Finance Limited
Financial Ombudsman decision DRN0711804 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jan 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Miss D complains Tesco Personal Finance PLC “Tesco” is holding her liable for transactions she says she didn’t carry out or authorise.Unauthorised transaction
Tesco must ensure that there is no adverse information logged on Miss D’s credit file with regard to these events on this credit card.Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0711804.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.