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Tesco Personal Finance Limited

Financial Ombudsman decision DRN0585115 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

repaid charges and interest which were wrongly applied to his accountCharges and fees

Tesco should check what it has reported to the credit reference agencies, and if there are any late payment markers on Mr D’s credit file related to this accountCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0585115.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.