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Tesco Personal Finance Limited
Financial Ombudsman decision DRN0459454 Not upheld
Not upheldoutcome, as published by the Ombudsman
£20redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
despite making more than the minimum monthly repayments to her account she is still being charged over limit fees.Charges and fees
She also complains that she received a balance transfer offer, which was not appropriate when she was over her limit.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0459454.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.