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Mortgage Funding 2008-1 Plc
Financial Ombudsman decision DRN0418439 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jul 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Mortgage administration, Service failure
In the Ombudsman’s words
He complains about the balance of his mortgage account.Mortgage administration
He also complains that MF has made abusive telephone calls to him.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0418439.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.