NewDay Cards Ltd
Financial Ombudsman decision DRN0358586 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Mar 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Mrs C has complained that NewDay Cards Ltd is pursuing her for a debt she does not feel she owes.Unauthorised transaction
She has also explained that the matter has affected her credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0358586.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.