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Hitachi Capital (UK) Plc
Financial Ombudsman decision DRN0322299 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Oct 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
He wants the loan agreement cancelled and the default removed from his credit file.Credit file reporting
Mr F also complains that he was mis-sold the finance agreement because he provided an electronic signature on the understanding that it would be used for a credit application and not as a signature to the loan agreement.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0322299.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.