Bradford & Bingley Limited

Financial Ombudsman decision DRN0302317 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu May 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

This results in interest also being added to the account resulting in the substantial debtInterest and rates

Building and contents insurance have been debited to the balance every year from 1991Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0302317.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.