TFS Loans Limited
Financial Ombudsman decision DRN0288404 Not upheld
Not upheldoutcome, as published by the Ombudsman
£15redress stated in the decision
Sun Oct 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Charges and fees, Interest and rates
In the Ombudsman’s words
Mr W complains that TFS Loans Limited lent him money irresponsibly because they failed to carry out a proper affordability check before the loan was agreed.Irresponsible lending
Mr W also said that it wasn’t brought to his attention that interest would be added to charges.Charges and fees
Mr W also said that the rate of interest wasn’t clear.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0288404.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.