Barclays Bank Plc
Financial Ombudsman decision DRN0254979 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Barclays continued to send letters of demand, despite being aware he was in financial difficulty.Treatment in financial difficulty
Because he has made a complaint about the bank, Barclays is now recording adverse information with credit reference agencies.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0254979.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.