Cfo Lending Limited
Financial Ombudsman decision DRN0233149 Not upheld
Not upheldoutcome, as published by the Ombudsman
£350redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Cfo says it took just over £380 in late payment fees from Mrs R’s account in October 2011Charges and fees
remove all adverse information recorded with credit reference agencies relating to all of the above loansCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0233149.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.