Nationwide Building Society

Financial Ombudsman decision DRN0190452 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jun 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

It has also arranged for their credit rating to be rectified.Credit file reporting

Nationwide’s decision to decline the application was not due to the direct debit issue set out below, but appears to have been on affordability issues.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0190452.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.