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Hitachi Capital (UK) Plc
Financial Ombudsman decision DRN0186677 Not upheld
Not upheldoutcome, as published by the Ombudsman
£160redress stated in the decision
Sat Dec 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
He states the terms of the loan were mis-sold, he didn’t sign for this amount of credit and it’s unaffordable.Irresponsible lending
Mr V complains his fixed sum loan agreement financed by Hitachi Capital (UK) Plc was misrepresented.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0186677.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.