Nationwide Building Society

Financial Ombudsman decision DRN0136703 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

They also complain that in 2008 Nationwide increased their overdraft without a request from them to do so.Irresponsible lending

Mr and Mrs A complain about charges Nationwide Building Society made in 2007 to 2013.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0136703.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.