HSBC UK Bank Plc
Financial Ombudsman decision DRN0132038 Not upheld
Not upheldoutcome, as published by the Ombudsman
£515redress stated in the decision
Fri Oct 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Charges and fees
In the Ombudsman’s words
Mr P complains that HSBC UK Bank Plc were irresponsible in allowing him to increase his overdraft.Irresponsible lending
He says this incurred significant fees and charges that, in turn, contributed to his financial difficulties and he’d now like these refunded.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0132038.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.