Leeds Building Society

Financial Ombudsman decision DRN0077081 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

Mrs H also complains that the society refused to transfer the mortgage to a mortgage product with a lower interest rate to assist her in her financial difficulty.Interest and rates

Mrs H complains that Leeds Building Society had refused to allow her to transfer a mortgage she holds in joint names with her ex-partner into her sole name.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0077081.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.