Firms › Clydesdale Financial Services Limited ›

Clydesdale Financial Services Limited

Financial Ombudsman decision DRN0042927 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting, Support for vulnerable customers

In the Ombudsman’s words

She says this has led to extra interest and chargesCharges and fees

damaged her credit fileCredit file reporting

it was of the view Ms M might be vulnerableSupport for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0042927.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.