Barclays Bank Plc
Financial Ombudsman decision DRN0010863 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Fri Jan 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Product mis-sold
In the Ombudsman’s words
Mrs A has provided evidence which suggests that Mr S was being befriended by individuals who had asked him for money – on the pretence that it would be repaid. But it never was.APP scam refund refused
Mrs A complains that Barclays Bank Plc, trading as Barclaycard was irresponsible when it offered her late father two credit cards.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0010863.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.