Tandem Bank Limited
Financial Ombudsman decision DRN-6389876 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jun 26deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
being party to an unfair credit relationship with them under Section 140A of the Consumer Credit Act 1974Irresponsible lending
Section 75 of the CCA: the Supplier’s misrepresentations at the Time of SaleProduct mis-sold
Rules cited
Consumer Credit Act 1974, FCA CONC (Consumer Credit sourcebook), FCA DISP (Dispute Resolution)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6389876.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.