Barclays Bank UK PLC

Financial Ombudsman decision DRN-6384693 Not upheld

Not upheldoutcome, as published by the Ombudsman

£400redress stated in the decision

Thu Jun 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

The complaint L, a limited company, complained about the interest that had been applied to its commercial mortgage with Barclays Bank UK PLC.Interest and rates

In addition, it is concerned that Barclays has been unable to provide a copy of the mortgage agreement signed by the directors.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6384693.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.