Barclays Bank UK PLC

Financial Ombudsman decision DRN-6358899 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jul 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Data and privacy

In the Ombudsman’s words

Mr H was also unhappy with Barclays’ decision to close his account.Account closed or refused

Mr H complains Barclays Bank UK PLC has registered his details with Cifas – a fraud prevention database – and won’t remove them.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6358899.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.