FCE Bank Plc

Financial Ombudsman decision DRN-6353008 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jul 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Mr W complains about a motor finance agreement he took out with FCE Bank Plc trading as Ford Credit (FCE) and that an undisclosed commission payment between FCE and the broker who arranged the agreement has resulted in Mr W paying more towards the finance.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6353008.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.