Barclays Bank UK PLC

Financial Ombudsman decision DRN-6342399 Upheld

Upheldoutcome, as published by the Ombudsman

£129redress stated in the decision

Mon Jun 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Barclays took a further payment of £128.78 from Ms S to settle her accountCharges and fees

recording information about a loan she previously held with themCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6342399.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.