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Cabot Credit Management Group Limited

Financial Ombudsman decision DRN-6332636 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

I should also explain that, generally, I’d expect Cabot to continue reporting a default if they were told an account had been defaulted by the previous owner.Credit file reporting

Mr W has suggested Cabot processing his personal data isn’t appropriate – and said we’ve not commented on this or checked it against the regulations.Data and privacy

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6332636.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.