MBNA Limited

Financial Ombudsman decision DRN-6329383 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jun 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Mr D complains that MBNA Limited, trading as MBNA, lent to him irresponsibly when it granted him a credit card account.Irresponsible lending

He would like all the fees and charges associated with the credit card refundedCharges and fees

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6329383.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.